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	<title>Tony Darrick Baker &#187; Credibility</title>
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		<title>Are Groupon and Your Employees Sabotaging Your Business?</title>
		<link>http://tonydbaker.com/coaching/groupon-employees/</link>
		<comments>http://tonydbaker.com/coaching/groupon-employees/#comments</comments>
		<pubDate>Thu, 18 Aug 2011 03:56:54 +0000</pubDate>
		<dc:creator>Tony Darrick Baker</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[Amazing Service]]></category>
		<category><![CDATA[Business Cases]]></category>
		<category><![CDATA[Business Opportunity]]></category>
		<category><![CDATA[Business Signs]]></category>
		<category><![CDATA[Case In Fact]]></category>
		<category><![CDATA[Consumers]]></category>
		<category><![CDATA[Coupon Promotions]]></category>
		<category><![CDATA[Coupon Sites]]></category>
		<category><![CDATA[Coupons]]></category>
		<category><![CDATA[Credibility]]></category>
		<category><![CDATA[Easiest Thing]]></category>
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		<category><![CDATA[Eve]]></category>
		<category><![CDATA[featured]]></category>
		<category><![CDATA[Friends And Family]]></category>
		<category><![CDATA[groupon]]></category>
		<category><![CDATA[living social]]></category>
		<category><![CDATA[Local Business]]></category>
		<category><![CDATA[New Business]]></category>
		<category><![CDATA[Proceeds]]></category>
		<category><![CDATA[Small Businesses]]></category>
		<category><![CDATA[Smart Business]]></category>

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		<description><![CDATA[<p style="float:right; margin:0 0 10px 15px; width:240px;">
		<img src="http://tonydbaker.com/wp-content/uploads/zachklein.jpg" width="240" />
		</p>You would think that a big sale that brings in a ton of customers into your store all at once might be something that your employees would look forward to. Unfortunately that’s not always the case. In fact, if you’re not careful, your group coupon promotions could come off as doing more harm to your business than good.]]></description>
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		<title>Customer No-Service Fails in Age of Social Media</title>
		<link>http://tonydbaker.com/coaching/videos/customer-no-service/</link>
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		<pubDate>Tue, 05 Jan 2010 00:43:37 +0000</pubDate>
		<dc:creator>Tony Darrick Baker</dc:creator>
				<category><![CDATA[Videos]]></category>
		<category><![CDATA[Baggage Handlers]]></category>
		<category><![CDATA[Credibility]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Guitars]]></category>
		<category><![CDATA[National News Coverage]]></category>
		<category><![CDATA[Postings]]></category>
		<category><![CDATA[Taylor Guitar]]></category>
		<category><![CDATA[United Airline]]></category>
		<category><![CDATA[United Airlines]]></category>
		<category><![CDATA[Youtube Video]]></category>

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		<description><![CDATA[When United Airlines gave this guy the year-long run-around about the guitar their baggage handlers broke,  Dave Carroll has stepped up and held them accountable with his popular YouTube video, &#8220;United Breaks Guitars.&#8221;  This fun and catchy piece with over 7 million views, plus national news coverage, blog postings and more has done much more [...]]]></description>
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