I’ve written in the past about achieving your goals and dreams. On that theme, here’s something extremely compelling. Here’s a great video compilation of Will Smith revealing the beliefs and desires that has helped to make him so successful. Will Smith is so right about so many things that he’s talked about over the years. [...]
Archive | January, 2010
Customer No-Service Fails in Age of Social Media
January 4, 2010
When United Airlines gave this guy the year-long run-around about the guitar their baggage handlers broke, Dave Carroll has stepped up and held them accountable with his popular YouTube video, “United Breaks Guitars.” This fun and catchy piece with over 7 million views, plus national news coverage, blog postings and more has done much more [...]









January 20, 2010
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